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Connected Strategy: Building Continuous Customer Relationships
In Connected Strategy, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch introduced a framework to help businesses turn occasional, sporadic transactions with customers into long-term, continuous relationships–while simultaneously driving dramatic improvements in operational efficiency. Now, in Connected Strategy: A Workshop for Building Connected Customer Relationships, the authors offer the tools your company needs to develop its own Connected Strategy.
Emotional Intelligence
Help your team build the crucial skill of emotional intelligence – together. Emotional intelligence (EI) is a critical professional and leadership skill that encompasses everything from regulating one’s own moods and emotions to managing social interactions with others. This Teams at Workshop enables you to walk your team through the importance and fundamental components of EI. It provides team members with several specific techniques for implementing emotional self-awareness and social intelligence in the workplace.
Giving Difficult Feedback
Give your team the vocabulary, process, and confidence they need to deliver difficult feedback well.
Whether your team members are commenting on a colleague’s design draft or correcting the behavior of a direct report, they need to be able to give feedback effectively. But delivering feedback can be difficult when it is corrective or if the person receiving it tends to get defensive.
This Teams at Workshop enables you to lead your team through techniques that make corrective feedback easier for the recipient to hear, understand, and act on.
Imagination Games: Tools for Sparking Innovative Business Ideas
When was the last time you had a truly novel idea?
To drive innovation and help your organization compete for tomorrow, use your imagination. Mining your imagination is the most effective way to uncover powerful new ways to succeed, rethink your business, and discover paths to growth. Yet too many companies have lost their ability to imagine.
Now, you can harness a repeatable process for generating outside-the-box business ideas and bringing them to life with Imagination Games: Tools for Sparking Innovative Business Ideas.
Leading in the New World of Work:
In Competing in the New World of Work: A Video Toolkit with Keith Ferrazzi, you’ll apply the principles from Competing in the New World of Work by Keith Ferrazzi, Kian Gohar, and Noel Weyrich to stay competitive and successfully lead in the post-pandemic world. The videos and tools will walk you and your team through a new model of leadership–radical adaptability–for sustaining continuous change throughout the coming years of opportunity and transformation. Each video features an element of radical adaptability, including eight distinct modules on radical adaptability, collaboration, agile, resilience, foresight, business model innovation, workforce redesign, and purpose to develop a sustainable leadership style and strategy to guide you through low tides, tsunamis, and fair seas.
Playing to Win: How Strategy Really Works
Strategy work can be a frustrating, stressful process that doesn’t always lead to actionable results. This time it CAN be different. The Playing to Win Strategy Workshop delivers an industry-proven strategy framework with step-by-step support to develop and implement a successful strategy at any organization.
Smarter Collaboration
In their book Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work, Heidi K. Gardner and Ivan Matviak lay out an action plan to help companies thrive by collaborating more effectively. This book is the essential guide for forward-thinking leaders wanting to transform their organizations, reshape the way they work, and increase their impact and success. Now, with The Smarter Collaboration Diagnostic Workshop, your organization can apply these research-based principles to unlock better collaboration.
Teams at Work: Can You Say What Your Strategy Is?
Can you summarize your company’s strategy in 35 words or fewer – and would your colleagues express it the same way?
Very few executives can honestly say yes to these simple questions. Companies with a clear, concise strategy statement – one that employees can easily internalize and use as a guiding light – often turn out to be industry stars.
This Teams at Workshop supports you as you lead your team through the process of constructing your strategy statement. It will help your team define your objective; clarify the scope, or domain, of your business; and articulate a clear sense of advantage.
The Eat, Sleep, Innovate BEANstorming Workshop
What could your team accomplish if everyone were at their most curious and creative–every single day?
You know that your organization needs to innovate continuously to remain competitive. But, in practice, does your company relegate the innovation process to yearly offsites and strategy meetings, only to have the creative well dry up once those sessions conclude?
Now, you can flip the switch with the step-by-step support of The Eat, Sleep, Innovate BEANstorming
You’ll learn a tested set of behavior enablers, artifacts, and nudges–what author and innovation expert, Scott Anthony, calls “BEANs”–that will embed innovative thinking in your team’s day-to-day work.
The Three Box Solution
Harness a repeatable and actionable process to create new breakthroughs for your company.
In his seminal book The Three-Box Solution, Vijay Govindarajan offered an amazingly simple and highly effective framework for leading innovation in any company: (Box 1) Execute the present core business at peak efficiency; (Box 2) Avoid the inhibiting traps of past success; (Box 3) Build a future day by day through breakthrough innovations.
Since the book’s publication, companies across the globe have used the three-box framework to great success. Now, along with Manish Tangri, a corporate dealmaker at Intel, Govindarajan goes deeper into the most crucial box of all: creating the future. This process is the key to unleashing the transformative power of innovation in your organization.